Terms and Services

LUSTER DECOR TERMS AND CONDITIONS

 

Luster Decor governs the use of services offered on the lusterdecor.com website and provides general conditions applicable to the use of its products and services. By accessing and/or registering on our website, you agree to these Terms and Conditions. Please read the following information carefully. If you have any questions, contact our support team at support@lusterdecor.com.

1. REGISTRATION

 

To make purchases and use the services provided by Luster Decor, you need to complete a registration. Your registration will only be confirmed after all required fields are completed accurately. You must provide true and up-to-date information and agree to update your details whenever changes occur.

Registration on our website is free of charge.

Luster Decor reserves the right to refuse service, terminate accounts, remove or edit content, and cancel orders at its discretion.

2. LOGIN AND PASSWORD

 

You will create a login (email address) and a password for accessing Luster Decor services.

It is your responsibility to ensure the confidentiality of your password. Luster Decor is not liable for its misuse.

NOTE: If you forget your password and need assistance, contact us at support@lusterdecor.com.

3. PRIVACY POLICY

 

Luster Decor is committed to safeguarding your personal data and ensuring compliance with the UK General Data Protection Regulation (UK GDPR).

 

3.1. DATA COLLECTION

 

When you place an order, we may collect personal data such as your name, email address, phone number, billing/shipping address, and payment details. This information is necessary to process your order and ensure delivery.

Your credit card details are encrypted and processed securely by trusted payment partners.

 

3.2. DATA USAGE

 

The information collected helps us enhance your shopping experience and provide tailored services, such as personalised product recommendations and updates about your order.

 

3.3. SHARING INFORMATION

 

Luster Decor does not sell, rent, or share your personal information with third parties except for:

Payment processors for financial transactions.

Logistics providers for product delivery.

All data sharing complies with applicable laws to ensure your privacy and security.

 

3.4. SECURITY MEASURES

 

We implement industry-standard security measures to protect your personal data against unauthorised access or misuse. Employees of Luster Decor do not have direct access to sensitive customer information.

4. COMMUNICATION

 

By registering, you consent to receive emails and other communications regarding promotions and updates. You can opt out at any time by visiting the “My Account” section or by clicking the unsubscribe link included in our emails.

5. COPYRIGHT

 

All content on the Luster Decor website, including product descriptions, images, layouts, and designs, is protected under copyright law. Any unauthorised use, reproduction, or distribution is strictly prohibited and will result in legal action.

6. PRODUCT DESCRIPTIONS

 

We strive for accuracy in our product descriptions and images. However, variations in colours or finishes may occur due to differences in screen settings.

If the product does not meet your expectations or matches its description, you may return it within 14 days of receipt, unused and in its original condition, in accordance with our return policy.

7. PRICING AND STOCK

 

All products are subject to availability. Prices and promotions may change without prior notice.

Discount coupons cannot be combined or used on sale items.

8. PAYMENT METHODS

 

Payments are accepted via credit card and PayPal. All transactions are processed securely. Orders are subject to validation and approval by payment providers.

8. PAYMENT METHODS

 

Payments are accepted via credit card and PayPal. All transactions are processed securely. Orders are subject to validation and approval by payment providers.

10. LIMITATION OF LIABILITY

 

Luster Decor is not liable for indirect or consequential damages, including loss of profit or data, resulting from the use of our website or products.

11. GOVERNING LAW AND JURISDICTION

 

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of London, United Kingdom.

12. FINAL PROVISIONS

 

Luster Decor may update these terms at any time. Please review this page periodically for changes.

For further assistance, contact us at support@lusterdecor.com.